How do I activate my SIM card?
Simply insert your SIM card into your phone and follow the activation instructions sent via SMS. Your SIM will be ready to use within minutes.
How do I recharge my data?
You can recharge your data through our mobile app, website, or at any campus outlet. We accept various payment methods including Ozow, Yoco, and SnapScan.
What happens if I use all my data?
You can purchase additional data bundles at any time. Your service will continue to work for zero-rated services (WhatsApp, educational sites) even after your data is depleted.
Can I change my plan?
Yes! You can switch between plans at any time. Your new plan will take effect immediately after purchase.
Is there a contract?
No, all our plans are contract-free. You only pay for the data you need, when you need it.
What is zero-rated content?
Zero-rated content means you can access certain websites and apps without using your data allowance. This includes WhatsApp, educational sites, and social media platforms.
How do I qualify for student discounts?
Simply provide your student ID or NSFAS reference number when ordering. We'll automatically apply the appropriate discount to your plan.